TOY AND BABY EQUIPMENT HIRE PROCESS

1: BROWSE ITEMS ON OUR WEBSITE

2: CONTACT US VIA OUR ENQUIRY FORM

3: WE WILL ADVISE WHAT WE HAVE AVAILABLE FOR THE DATES YOU MENTION AND WHAT WE THINK BEST SUITS YOUR NEEDS. WE WILL ALSO GIVE YOU A QUOTE WHICH WILL INCLUDE HIRE FEES, DELIVERY AND COLLECTION FEES AND A BOND.

4: TO CONFIRM A BOOKING WE REQUIRE YOU TO PREPAY IN FULL.WE ALSO REQUIRE YOU TO AGREE TO OUR TERMS AND CONDITIONS.

5: WHEN YOU ARRIVE YOU WILL HAVE EVERYTHING READY AND WAITING FOR YOU WHETHER YOU COLLECT IT FROM US YOURSELF OR WE DELIVER IT TO YOUR ACCOMMODATION.

6: YOU AND YOUR FAMILY CAN RELAX AND BEGIN YOUR FUN ADVENTURES IN THIS STUNNING LITTLE CORNER OF THE EARTH! Our main aim is to make sure when you are on tour in Queenstown with your tiny tots you holiday is as stress free as posible.

PERSONAL SHOPPING

BOOKING PROCESS

1: WHETHER YOU ARE ALREADY HIRING OUR TOYS AND EQUIPMENT OR NOT, HAVE A LITTLE THINK ABOUT WHAT YOU AND YOUR FAMILY MAY NEED WHEN YOU FIRST ARRIVE HERE. FROM BABY FOOD TO WARM MERINO CLOTHING, WE ARE HAPPY TO GET YOU EVERYTHING YOU NEED.

2: CONTACT US VIA OUR ENQUIRY FORM

3: WE WILL MAKE ALL THE NECESSARY ENQUIRIES TO CONFIRM THE ITEMS YOU NEED ARE CURRENTLY AVAILABLE LOCALLY. WE CAN ALSO GIVE YOU AN APPROXIMATE QUOTE FOR THE TOTAL COST OF THE ITEMS PLUS ANY ADDITIONAL CHARGES THAT MAY APPLY (DELIVERY FEES, PARKING COSTS, OUR SHOPPING SERVICE FEE ETC).

4: SHOULD YOU WISH TO PROCEED WITH A SHOPPING ORDER WE WILL EMAIL YOU AN INVOICE FOR PREPAYMENT OF THE QUOTE. PAYMENT OF THE INVOICE INDICATES THAT YOU AGREE TO OUR TERMS AND CONDITIONS.

5: ONCE WE HAVE COLLECTED ALL OF THE ITEMS YOU NEED WE WILL EMAIL YOU COPIES OF YOUR RECEIPTS ALONG WITH AN INVOICE FOR THE OUTSTANDING AMOUNT DUE (IF THE INITIAL QUOTE WAS TOO LOW). ALTERNATIVELY, IF THE INITIAL QUOTE WAS TOO HIGH, WE WILL REFUND YOU THE DIFFERENCE OWED.

6: ARRIVE AT YOUR ACCOMMODATION AFTER YOUR JOURNEY HERE AND RELAX KNOWING ALL THE SUPPLIES YOU REQUIRE ARE RIGHT THERE CONVENIENTLY WAITING FOR YOU.

ROCKABABY RENTALS SHOPPING SERVICE FEES:

For orders totalling $100 or less, we charge a $30 shopping fee

for orders totalling over $100, we charge a 30% shopping fee